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CAC - ID Card Center

 

CAC - ID Card Center

Camp Lejeune Reception Center

Camp Lejeune, N.C.
Disclaimer
The following information provided is to assist you in scheduling and receiving services provided by the Camp Lejeune ID Center under normal circumstances IAW DoD and MCIEAST-MCB policies and regulations. Any exceptions to the norm shall be decided by the IDCC supervisor and/or the prospective Service Project Officers also IAW MCB and DoD regulations.
Announcements

Update on hours of operation and self-service logon

The Camp Lejeune ID Card Centers along with DMDC are always working to make it easier for you to handle business with us.  Please utilize the following information to assist you and your families to make your next visit more pleasant.

If you are not able to come in with your family to get the ID cards updated, please utilize the DS Logon (The Department of Defense Self-Service Logon) or ID Card Office Online.  The following brochures are available to assist you in using it. With either of these services, you have the ability to complete the DD-Form 1172-2 and digitally sign it.  This form is required each time a family member gets an ID card unless the spouse has a Power of Attorney.

Appointments can be made at:  https://rapids-appointments.dmdc.osd.mil


Using State Driver's License as an identity document

When issuing DoD ID cards to customers, we are required to enter an expiration date for most identity documents in RAPIDS.

Active duty Service members and their eligible dependents may present a State driver's license with no expiration date. If the expiration date of a State driver's license is blank or displays ''military,'' the VO is required to enter the following as the expiration date of the driver's license:

  • The expiration date of the DoD ID card being issued, or
  • Up to three years from the current date (whichever is sooner).

DMDC will no longer allow DEERS/RAPIDS Sites to utilize an EXPIRED State Driver’s License as an identity document. The extension issued for an expired driver’s license is for driving privileges ONLY. It does not apply to identity documentation.

When using a state driver’s license as a form of acceptable identification, a PHOTO IS REQUIRED. If you have renewed your license and only have the paper copy without a photo, it can no longer be accepted unless you present your expired license at the same time.

REMEMBER, THE DEPENDENT ID CARD IS A PRIVILEGE CARD. At no time can a dependent receive an id card without proper identification or documentation.

To help us serve you better, please make sure you have everything you need prior to your visit.

Hours of Operation & Appointments

The ID Card Center is located at the Camp Lejeune Reception Center in Building 59 which is located on Molly Pitcher Rd, and there is a satellite office located at Stone Bay in Building RR-4 which is located on Rifle Range Rd.

The hours of operation for the ID Card Centers are:

Monday through Friday: 0730 — 1600

The ID Card Center in Building 59 may be contacted by phone at (910) 451-2727/4223, and the ID Card Center Satellite Office at Stone Bay may be contacted by phone at (910) 440-2061.

Appointments

While an appointment is not required to receive service at the ID Card Center, they are strongly recommended.  If you would like to make an appointment for the ID Card Center, please click on the following link.

Click here to make an appointment for the ID Card Center.

In the event you should not be able to keep your appointment, please visit the Common Access Card Issuance Appointment website to cancel your appointment.

Note: The ID Card Center is CLOSED all weekends, Federal holidays, and occasional hours as deemed necessary by management. We reserve the right to refuse service if a situation is considered inappropriate. Should you encounter a problem, please ask to speak to a supervisor for clarification, knowledge or understanding.

 

Acceptable Proof of Identification Documents

In order to verify your eligibility for issuance of a Command Access Card (CAC) or another type of ID, you must present two (2) valid forms of identification.  The primary document must be a valid photo ID.  All of the documentation must be original or certified true copies.  Copies of original or certified true copies are not acceptable.

For a complete list of acceptable forms of identification, please click on the following link.

Click here to download a PDF file of the Valid Forms of Identification.

For an overview of all of the requirements for DEERS enrollment and IDC issuance, please refer to the following PDF.

Requirements for DEERS Enrollment and IDC Issuance

Assistance can also be obtained through your parent Civilian and/or Military Personnel offices or by calling (910) 451-2727.

 

Lost or Stolen Identification Card Replacement Process

If you have lost your identification card or it was stolen, you must complete the below form, file a report with the Provost Marshal's office in Building 819, and have both a Provost Marshal representative and someone from your chain of command sign the below form before you may have a new identification card issued to you.

Report of Lost or Stolen Identification Card Form

 

Interactive Customer Evaluation

If you are interested in submitting an Interactive Customer Evaluation (ICE) concerning your visit to the ID Card Center, click here.

Thank you for taking the time to rate us and provide us with your comments and suggestions.  Your feedback will help us maintain the quality of excellence you expect.

 

Disclaimer
Due to unplanned network outages and other unforeseen circumstances, we may be unable to provide services from time to time. If you have an urgent requirement, please call the ID Card Center before your scheduled appointment or before your arrival to verify that operations are normal. Thank you for your patience.

 

 

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