Marine Corps Base Camp Lejeune > Offices & Staff

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How Can We Help?

Any resident suggestion, concern, or complaint is important. If you are not satisfied with any services, we have a three-step resolution process.

Benefits and amenities of living in base housing

The following video showcases the many benefits and amenities available when living in base housing at Camp Lejeune and MCAS New River and urges residents to seek assistance from the PPV Partner or the Marine Corps to get any outstanding issues resolved. (U.S. Marine Corps video by Cpl. Daphne Trevino, Lance Cpl. Kaitlynn Hendricks, Lance Cpl. Nikki Morales and PVT Anthony Garcia, edited by Staff Sgt. Albert J. Carls MCIEAST COMMSTRAT/Released)

Family Housing Division

As of October 1, 2007, all homes have been privatized. If you are a current resident in housing aboard Camp Lejeune or Marine Corps Air Station New River, please direct all inquiries to the appropriate privatized partner for your assigned residence. Visit the Atlantic Marine Corps Communities (AMCC) website at www.atlanticmcc.com or the Lincoln Military Housing website at www.lincolnmilitary.com.

Military Housing Privatization Initiative-Tenant Bill of Rights (click here to view the document)

**THE MILITARY HOUSING OFFICE (MHO) WILL OPEN TO CUSTOMERS ON MONDAY, 10 AUGUST 2020. FACE MASKS ARE REQUIRED.***

YOU CAN CONTINUE TO APPLY ON-LINE, IF PREFERRED. YOUR CONTROL DATE WILL BE THE DATE THAT YOUR COMPLETED APPLICATION IS RECEIVED IN THE FAMILY HOUSING DIVISION OFFICIAL MAILBOX.

APPLICATIONS:
Information on applying; to include required documents, can be found on this website. Once you have competed the forms, submit your application documentation via e-mail to the Family Housing Division Official Mailbox: lejeunefamilyhousing@usmc.mil

QUESTIONS:
Call us with questions. Click on the “Contact Us” tab to the right for office extensions. Leave us a voicemail with your name, contact phone number and a brief message. Employees are checking voicemail periodically from home.

If preferred, you can send your question(s) via e-mail to the Family Housing Division Official Mailbox: lejeunefamilyhousing@usmc.mil

ADMINISTRATIVE ACTION FORM (AA-FORM) REQUESTS:
Submit your AA-Form Request, along with supporting documentation, to the Family Housing Division Official Mailbox. Your request will be considered and a response rendered. The MHO response will then be forwarded to the appropriate PPV Partner for concurrence. Once this process is complete, you will be notified via e-mail: lejeunefamilyhousing@usmc.mil

MILITARY CHECK-IN/CHECKOUT SHEETS:
Scan your Check-In/Checkout Sheet in pdf format and send it via e-mail to the Family Housing Division Official Mailbox. The sheet will be annotated FHD/with employee initials, saved and returned to you via e-mail: lejeunefamilyhousing@usmc.mil

These policies are subject to change to coincide with installation policy. Thank you for understanding and we hope to be back to normal operations soon.