Marines


Distribution Management Office
 MCB Camp Lejeune Distribution Management (DMO)

 
***IMPORTANT MARADMIN NOTICES, ABOUT MOVES, ARE JUST BELOW THIS SECTION.***

Hello and welcome to the MCB Camp Lejeune DMO

The Mission of the MCB Camp Lejeune Distribution Management Office is to provide fast, friendly, and effective services for shipment, receipt, pickup, delivery, and storage of all personal property for military and civilian members of the Army, Navy, Marine Corps, Air Force, Coast Guard, and other DOD agencies moving into, within or out of the geographic area specified as MCB Camp Lejeune’s Area (Onslow, Jones, Duplin, New Hanover, Brunswick, Columbus, Pender counties) of operations.

As the Distribution Management Officer, MCB Camp Lejeune, I understand the importance of meeting your Transportation needs. My staff will make every effort to ensure your requirements are handled professionally with all the courtesy you deserve as a valued customer. On this web site, you will find information to assist in all transportation areas. If you have any questions that the website does not answer, please feel free to contact the appropriate member of my staff listed in the contact us page. It’s not feasible to cover every possibility in this website as entitlements and policies are constantly changing. So when in doubt, please contact our office for validation. Please view the links to the right to choose the section you may need help with.

I encourage you, if possible to stop by the local DMO office with any required assistance, instead of telephoning the MCB Camp Lejeune DMO office. We receive over a half-million calls per year. During the Peak Season (April - September) our telephone system struggles to handle the volume of calls, despite costly upgrades.  If you have questions about any DMO section, click on the link next to the section you wish to email or call:

• Personal Property - MCB_CAMLEJ_PPCIG     (910) 450-8417 
• Passenger - DMO Passenger Section    (910) 451-1971
• Freight - DMO_FRT_OMB    (910) 451-0728

Good luck in your new assignment!

Sincerely
Director, Distribution Management Office
BLDG. 1011 Ash St
MCB Camp Lejeune, NC 28546

 

 2021 Movers and PCS Season Tips

      ***Very IMPORTANT Note for this season.***

MARADMIN 297/21

     The purpose of this MARADMIN is to stress the importance of immediate action by Marines, Civilian Marines, and their families executing a Permanent Change of Station move this year in accordance with guidance provided in reference (a).  Effects of the on-going pandemic continue to challenge normal relocation processes especially in the area of moving household goods and other personal property (household goods, unaccompanied baggage, privately owned vehicles and mobile homes).

        Background.  The moving industry is experiencing a significant reduction in the number of available packers, loaders and drivers, which is limiting the capacity that DoD normally receives during the summer peak moving season.  This, coupled with the national lumber shortage/cost increase, is creating a lead time of 6-8 weeks at certain locations to get a shipment picked up.

     Marines in receipt of PCS orders, the time to book your household goods shipment is NOW.  The moving industry is experiencing a significant reduction in the number of available packers, loaders and drivers, which is limiting the capacity that DoD normally receives during the summer peak moving season.  This, coupled with the national lumber shortage/cost increase, is creating a lead-time of 6-8 weeks to get a shipment picked up.   

     If you desire to execute a Government procured household goods or non-temporary storage (long-term storage) shipment anytime between now and the end of September, you must visit the Defense Personal Property System (DPS) via https://www.move.mil to complete the counseling module, also called “Self-Counseling” and submit your application.  Failure to take the appropriate actions now will result in the inability of the DMO/Transportation Office to accommodate your requested dates for household goods transportation and non-temporary storage.

     For Marines moving in CONUS or between CONUS and Hawaii, another option that provides you more flexibility and allows you to manage the move yourself is the Personally Procured Move (PPM) program.  You decide how much of the move you want to do yourself and how much money ends up in your pocket.  The DoD has also made recent changes to DPS that allows for additional compensation.  See your local DMO/Transportation Office to obtain an estimated incentive, or copy and paste this link to view the latest PPM brief:

https://www.iandl.marines.mil/Portals/85/Docs/LPD/LPD/LPD-2%20Approved%20PPM%20Brief%203%20May%202021.pptx

     Other actions include close and regular contact with Manpower Management and the MOS Monitor for modification to PCS Orders or possible delay of dependent travel if the Marine/Civilian Marine is unable to meet their no later than date due to a delay in HHG pick up or delivery.  Additional coordination with the base/station military housing office may be required to make adjustments to check out dates as necessary.

        Educational products, including Marine Minute videos, MARADMINs and Checklists for CONUS to Japan and CONUS to Hawaii can also be found at the following link:  https://www.iandl.marines.mil/Divisions/Logistics-Plans-Policies-Strategic-Mobility-LP/Logistics-Distribution-Policy-Branch-LPD/PCS2/

 

  In response to the busy moving season ahead, DPS has provided the following MarAdmin and 3 tips for the moving season to help personnel work toward a successful move:

1.  2021 Peak Moving Season Preparations (UPDATE as of 14 April 2021) - MARADMIN 270/21

2. Don't Wait to Start: Applications come in first come first serve. Get your move started as soon as you can. Access the DPS Home Page at https://move.mil/ (ensure Pop-Up Blockers are turned off).

3.  Use DPS after normal work hours: If you experience intermittent connectivity issues, report the issue to the System Response Center at (800) 462-2176 and keep trying to complete your task. If you cannot successfully complete your task in DPS, contact your Personal Property Office for additional support.

4.  Fill out Your Surveys: Your feedback matters. The customer satisfaction survey helps the DOD determine if the company that supplied your movers should be issued more contracts. So, fill out the DOD Survey honestly and thoroughly.

A successful move is not a matter of chance. It is the result of planning and hard work. At the center of these efforts is you, the customer. If you expect a good move, you should play an active role and be aware of your rights and responsibilities. Your responsibilities are visible in the Defense Personal Property System (DPS) Self Counseling module and in the "It's Your Move" pamphlets at https://www.ustranscom.mil/dtr/part-iv/dtr_part_iv_app_k_1.pdf (Military)  or  https://www.ustranscom.mil/dtr/part-iv/dtr_part_iv_app_k_2.pdf (Civilian)

 

 Distribution Management Office
   
» Home
   
» Needing Help With Your Move?
      »       CONUS
      »       OCONUS
      »       Weight Allowance
   
» Passenger Travel
      »       Port Calls
      »       PCS Travel
      »       CTO
      »       Commercial Bus
      »       No-fee Passports
   
» Shipping Military Freight
   
» Personal Effects & Baggage Center
   
» Frequently Asked Questions
   
» Contact Us
   
» View Map to DMO Lejeune
   
» View Map to DMO Camp Geiger
   
» **AFTER HOURS**
   
     Request for Personal Property Info
For move.mil, DPS, moving dates, claims, classes,
update on shipment, storage
   
  Request for Freight Info
For base scales, loading of trucks and trains, small
package shipping, distribution
   
  Request for Passenger Travel & Passport Info
For passports, buses, airline tickets, DTS 
   
  Interactive Customer Evaluation
   

 

Distribution Management (DMO) Announcements

Distribution Management Office

DMO Changes Operating Hours, May 4

The MCB CAMLEJ Distribution Management Office (DMO) will begin a phased approach to normal operations with consideration to the safety of our staff and customers.  Effective May 4, 2020, all DMO facilities on Camp Lejeune, MCAS New River and Camp Geiger will be fully staffed Monday through Friday, from 7:30 a.m. to 4:00 p.m. Personal Property counseling services, for those preparing to PCS or separate, will continue to be conducted virtually through this DMO website at  CONUS  or  OCONUS.

Appointments with the DMO are highly encouraged.  Schedule via email or by contacting the office at the numbers listed below.

Mitigating actions such as customer occupancy limits at DMO facilities, requirements to wear a face mask when accessing a facility and social distancing will be enforced.

Please use the QR codes below or website link for access to websites and other informative resources.  

cid:image001.jpg@01D606A9.F0E5A5B0cid:image002.jpg@01D606A9.F0E5A5B0

_____________________________________________________________________________________________________________________

Recent changes to weight allowances for Japan (TRANSCOM message)...HERE   MARADMIN 221/19...HERE

NEWS NOTE:  The DMO office at Camp Geiger (Ivy Hall, Bldg G-644, room 124) is OPEN for business.  Please use the menu to the right, under Passenger Travel, for their information.

COVID Travel Restrictions FAQ

MARADMIN's and USTRANSCOM advisory's concerning movement and travel - COVID-19:

      - MARADMIN 082-20:  Planning Guidance for Containment Preparedness Planning - Coronavirus

      - MARADMIN 150-20:  Update 1 - Commanders' Risk-Based Measured Responses - Coronavirus

      - MARADMIN 285-20:  Update 8 - Supplemental Guidance to PCS Assignments due to COVID-19

      - MARADMIN 284-20:  Health Safety Screening Requirements to Protect the Force-Industry during Relocation Process (HHG moves)

      - MARADMIN 335-20: Transition to Conditions-Based Phased Approach to Coronavirus Disease 2019 Personnel Movement and Travel Restrictions Update

The below MARADMIN is the newest update and cancels out MARADMIN's 162-20, 167-20, and 193-20:

      - MARADMIN 254-20:  Update 7 - USMC Disease containment preparedness planning guidance for COVID-19: modification and reissuance of DoD response to travel restrictions

     - MARADMIN 264-20:  COVID Supplemental Personnel Guidance

      - USTRANSCOM Personal Property Advisory #20-0058F UPDATE

      - Protecting the Force During Personal Property Shipments

Secretary of Defense (SECDEF) messages:

    - SECDEF Modification and Reissuance of DoD response to COVID-19 Travel restrictions OSD003915-20 RES Final (dtd 20 April 2020)

   https://osc.gov - Whistleblower Protections website.

Whistleblower Information Packet