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Distribution Management (DMO) Announcements

Distribution Management Office

Effective 6 April 2020, the MCB Camp Lejeune Distribution Management Office will be operating in a telework status for the majority of the staff as a result of the COVID-19 virus.  

Additionally the following modifications to services have been implemented:

Personal Property Counseling classes, located on Camp Lejeune and Camp Geiger are suspended.  Service Members may still access virtual counseling services through the DMO website. 

Please use the QR codes below or website link for access to websites and other informative resources.  

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The office will be staffed with a minimal workforce on Monday and Friday each week (0730-1600) in order to attend to scheduled appointments,

deliveries and shipments.  Walk-in freight shipments, non-emergent in nature, will only be accepted on Monday and Friday.  Base scale services will also be operational

during these days.  Alternatively, Service Members that require a weight for their personally procured move may do so at a variety of locations out in town. 

Consult with a Personal Property representative for further details.

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Recent changes to weight allowances for Japan (TRANSCOM message)...HERE   MARADMIN 221/19...HERE

NEWS NOTE:  The DMO office at Camp Geiger (Ivy Hall, Bldg G-644, room 124) is OPEN for business.  Please use the menu to the right, under Passenger Travel, for their information.

COVID Travel Restrictions FAQ

MARADMIN's and USTRANSCOM advisory's concerning movement and travel - COVID-19:

     -  MARADMIN 082-20:  Planning Guidance for Containment Preparedness Planning - Coronavirus

     -  MARADMIN 150-20:  Update 1 - Commanders' Risk-Based Measured Responses - Coronavirus

     -  MARADMIN 162-20:  Update 2 - Travel Restrictions and Personnel Guidance for Travel - Coronavirus

     -  MARADMIN 167-20:  Update 3 - Stop Movement - Coronavirus

     -  USTRANSCOM Personal Property Advisory #20-0058C UPDATE

   https://osc.gov - Whistleblower Protections website.

Whistleblower Information Packet

 

 MCB Camp Lejeune Distribution Management (DMO)

 
Hello and welcome to the MCB Camp Lejeune DMO

The Mission of the MCB Camp Lejeune Distribution Management Office is to provide fast, friendly, and effective services for shipment, receipt, pickup, delivery, and storage of all personal property for military and civilian members of the Army, Navy, Marine Corps, Air Force, Coast Guard, and other DOD agencies moving into, within or out of the geographic area specified as MCB Camp Lejeune’s Area (Onslow, Jones, Duplin, New Hanover, Brunswick, Columbus, Pender counties) of operations.

As the Distribution Management Officer, MCB Camp Lejeune, I understand the importance of meeting your Transportation needs. My staff will make every effort to ensure your requirements are handled professionally with all the courtesy you deserve as a valued customer. On this web site, you will find information to assist in all transportation areas. If you have any questions that the website does not answer, please feel free to contact the appropriate member of my staff listed in the contact us page. It’s not feasible to cover every possibility in this website as entitlements and policies are constantly changing. So when in doubt, please contact our office for validation. Please view the links to the right to choose the section you may need help with.

I encourage you, if possible to stop by the local DMO office with any required assistance, instead of telephoning the MCB Camp Lejeune DMO office. We receive over a half-million calls per year. During the Peak Season (April - September) our telephone system struggles to handle the volume of calls, despite costly upgrades.  If you have questions about any DMO section, click on the link next to the section you wish to email or call:

• Personal Property - MCB_CAMLEJ_PPCIG     (910) 450-8417 
• Passenger - DMO Passenger Section    (910) 451-1971
• Freight - DMO_FRT_OMB    (910) 451-0728

Good luck in your new assignment!

Sincerely
Director, Distribution Management Office
BLDG. 1011 Ash St
MCB Camp Lejeune, NC 28546

 

 2020 Movers and PCS Season Tips

 
Due to website issues, access to the Defense Personal Property System (DPS) website is intermittent at best.  In response to the busy moving season ahead, DPS has provided the following MarAdmin and 3 tips for the moving season to help personnel work toward a successful move:

1.  2020 Peak Moving Season Preparations (UPDATE as of 31 March 2020) - MARADMIN 198/20

2. Don't Wait to Start: Applications come in first come first serve. Get your move started as soon as you can. Access the DPS Home Page at https://move.mil/ (ensure Pop-Up Blockers are turned off).

3.  Use DPS after normal work hours: If you experience intermittent connectivity issues, report the issue to the System Response Center at (800) 462-2176 and keep trying to complete your task. If you cannot successfully complete your task in DPS, contact your Personal Property Office for additional support.

4.  Fill out Your Surveys: Your feedback matters. The customer satisfaction survey helps the DOD determine if the company that supplied your movers should be issued more contracts. So, fill out the DOD Survey honestly and thoroughly.

A successful move is not a matter of chance. It is the result of planning and hard work. At the center of these efforts is you, the customer. If you expect a good move, you should play an active role and be aware of your rights and responsibilities. Your responsibilities are visible in the Defense Personal Property System (DPS) Self Counseling module and in the "It's Your Move" pamphlets at https://www.ustranscom.mil/dtr/part-iv/dtr_part_iv_app_k_1.pdf (Military)  or  https://www.ustranscom.mil/dtr/part-iv/dtr_part_iv_app_k_2.pdf (Civilian)

 

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