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Distribution Management (DMO) Announcements

Recent changes to weight allowances for Japan (TRANSCOM message)...HERE   MARADMIN 221/19...HERE

NEWS NOTE:  The DMO office at Camp Geiger (Ivy Hall, Bldg G-644, room 124) is OPEN for business.  Please use the menu to the right, under Passenger Travel, for their information.

https://osc.gov - Whistleblower Protections website.

Whistleblower Information Packet


 MCB Camp Lejeune Distribution Management (DMO)

Hello and welcome to the MCB Camp Lejeune DMO

The Mission of the MCB Camp Lejeune Distribution Management Office is to provide fast, friendly, and effective services for shipment, receipt, pickup, delivery, and storage of all personal property for military and civilian members of the Army, Navy, Marine Corps, Air Force, Coast Guard, and other DOD agencies moving into, within or out of the geographic area specified as MCB Camp Lejeune’s Area (Onslow, Jones, Duplin, New Hanover, Brunswick, Columbus, Pender counties) of operations.

As the Distribution Management Officer, MCB Camp Lejeune, I understand the importance of meeting your Transportation needs. My staff will make every effort to ensure your requirements are handled professionally with all the courtesy you deserve as a valued customer. On this web site, you will find information to assist in all transportation areas. If you have any questions that the website does not answer, please feel free to contact the appropriate member of my staff listed in the contact us page. It’s not feasible to cover every possibility in this website as entitlements and policies are constantly changing. So when in doubt, please contact our office for validation. Please view the links to the right to choose the section you may need help with.

I encourage you, if possible to stop by the local DMO office with any required assistance, instead of telephoning the MCB Camp Lejeune DMO office. We receive over a half-million calls per year. During the Peak Season (April - September) our telephone system struggles to handle the volume of calls, despite costly upgrades.  If you have questions about any DMO section, click on the link next to the section you wish to email or call:

• Personal Property - MCB_CAMLEJ_PPCIG     (910) 450-8417 
• Passenger - DMO Passenger Section    (910) 451-1971
• Freight - DMO_FRT_OMB    (910) 451-0728

Good luck in your new assignment!

Director, Distribution Management Office
BLDG. 1011 Ash St
MCB Camp Lejeune, NC 28546


 2019 Movers and PCS Season Tips

Due to website issues, access to the Defense Personal Property System (DPS) website is intermittent at best.  In response to the busy moving season ahead, DPS has provided the following MarAdmin and 3 tips for the moving season to help personnel work toward a successful move:

1.  2019 Peak Moving Season Preparations - MARADMIN 128/19

2. Don't Wait to Start: Claims come in first come first serve. Get your move started as soon as you can. Access the DPS Home Page at https://move.mil/ (ensure Pop-Up Blockers are turned off).

3.  Use DPS after normal work hours: The Defense Personal Property System (DPS) is currently experiencing intermittent connectivity issues and may not function properly during core operating hours from 0900-1800 Eastern Standard Time. Marines trying to use DPS to self-counsel, file their claim or conduct communications with their moving company are advised to use DPS after 1800. If you continue to experience intermittent connectivity issues, report the issue to the System Response Center at (800) 462-2176 and keep trying to complete your task. If you cannot successfully complete your task in DPS, contact your Personal Property Office for additional support.

4.  Fill out Your Surveys: Your feedback matters. The customer satisfaction survey helps the DOD determine if the company that supplied your movers should be issued more contracts. So, fill out the DOD Survey honestly and thoroughly.

A successful move is not a matter of chance. It is the result of planning and hard work. At the center of these efforts is you, the customer. If you expect a good move, you should play an active role and be aware of your rights and responsibilities. Your responsibilities are visible in the Defense Personal Property System (DPS) Self Counseling module and in the "It's Your Move" pamphlets at https://www.ustranscom.mil/dtr/part-iv/dtr_part_iv_app_k_1.pdf (Military)  or  https://www.ustranscom.mil/dtr/part-iv/dtr_part_iv_app_k_2.pdf (Civilian)


 Distribution Management Office
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» Frequently Asked Questions
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     Request for Personal Property Info
For move.mil, DPS, moving dates, claims, classes,
update on shipment, storage
  Request for Freight Info
For base scales, loading of trucks and trains, small
package shipping, distribution
  Request for Passenger Travel & Passport Info
For passports, buses, airline tickets, DTS 
  Interactive Customer Evaluation