Marines

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Customer Service

Located at Buildings 59 and 60 to serve your pay, dependency, and entitlement needs.

MISSION

The Customer Service Section is here to provide individualized support for anything related to a change in marital status, the loss or gain of a dependent and all associated changes to pay, records and entitlements.  

To provide you with better support, please select one of the categories bellow related to your request.

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**relocating spouses**

If your spouse relocates to your present duty station and you are receiving Family Separation Allowance (restricted), FSA-R, visit PAC Customer Service as soon as possible to stop a potential over payment.  

If you are unsure if you are receiving this entitlement, review your most recent leave and earning statement (LES). 

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**vACATING GOVERNMENT QUARTERS**

If you move out of the barracks in conjunction with any changes to your marital status or number of dependents, you must bring a barracks vacancy letter from your command to ensure your discount meal rate (DMR) deduction stops.  DMR is the deduction from your basic allowance for sustenance for meals at government messing facilities.  

 

If more than 90 days elapses since you vacated government quarters, your barracks vacancy letter must be signed by your Command Officer

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CHANGE IN MARITAL STATUS

If you have had a change in marital status, please ensure you bring the following documents upon your visit:

  • Birth certificate(s) - to include spouse.

  • Marriage certificate

  • Divorce decree.

  • Custody agreement / Child support Agreement / Court Order

  • Adoption decree(s)

  • Death certificate(s)

IF YOUR SPOUSE IS A MEMBER OF ANOTHER MILITARY BRANCH BRING:
His or her most recent LES
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dependent gain / loss

BRING THE FOLLOWING DOCUMENTS AS APPLICABLE:

  • Birth certificate(s)

  • Custody agreement / Child support Agreement / Court Order

  • Adoption decree(s)

  • Death certificate(s)