DEERS/RAPIDS no longer allows ID cards to be issued without a primary form (non-expired photo ID) and secondary form of ID scanned into the DEERS file. This is an effort to bring all files to compliance with DEERS policy. Members presenting themselves for any ID card issuances without two forms of proper ID will be denied service until proper identification can be presented.
CACs are no longer accepted as either primary or secondary ID.
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For an overview of all the requirements for DEERS enrollment and IDC issuance, please refer to the following PDF:
>> Requirements for DEERS Enrollment and IDC Issuance <<
For questions about requirements, please contact the IDCC, Camp Lejeune Supervisor.
The Hospital Proof of Birth Letter is NOT an acceptable document for enrolling a newborn at any ID Card Center in accordance with 32 CFR Part 161 Subpart D § 161.23 (b)(3) Child, unmarried, under the age of 21.
DD Form 1172-2 cannot be accepted, if the document was completed on ID Office Online, and the form is printed blank. Sponsors are highly encouraged to go to the nearest DEERS/ID Card Center and fill out DD Form 1172-2. The ID Card Center will scan the form into the DEERS Rapids system. Once in the system, the form can be verified. If you cannot fill out the DD Form 1172-2 at the ID Card Center, it is REQUIRED that the sponsor provides a Power of Attorney for their family member to receive services at the ID Card Center, without the sponsor being present.
As a reminder, DEERS/IDCC personnel do not handle questions regarding TRICARE.
All CAC Pin Resets on MCB Camp Lejeune are conducted in building 60, room 161. Please call 910-451-6737 with any CAC pin reset questions.
For ID renewals, you must be within 90 days of the cards expiration to receive a new ID. Exceptions made for deployments (with deployment letter listing departure and return date), or PCS to a location without a DEERS/ID Card Center (with orders).
Acceptable Proof of Identification Documents
To verify your eligibility for issuance of a Command Access Card (CAC) or another type of ID, you must present two (2) valid forms of identification. The primary document must be a valid photo ID. All the documentation must be original or certified true copies. Copies of original or certified true copies are not acceptable. Children under the age of 18 are required to bring original, state certified, birth certificate and original, unlaminated, social security card (no copies or pictures) for all DEERS/ID card interactions.
For a complete list of acceptable forms of identification for customers over the age of 18, please click on the following link:
Click here to download a PDF file of the Valid Forms of Identification
For an overview of all the requirements for DEERS enrollment and IDC issuance, please refer to the following PDF.
Requirements for DEERS Enrollment and IDC Issuance
Using State Driver's License as an Identity Document
When issuing DoD ID cards to customers, we are required to enter an expiration date for most identity documents in RAPIDS.
Active-duty Service members and their eligible dependents may present a state driver's license with no expiration date. If the expiration date of a state driver's license is blank or displays ''military,'' the VO is required to enter the following as the expiration date of the driver's license:
The expiration date of the DoD ID card being issued, or
Up to three years from the current date (whichever is sooner).
DMDC will no longer allow DEERS/RAPIDS Sites to utilize an EXPIRED State Driver’s License as an identity document. The extension issued for an expired driver’s license is for driving privileges ONLY. It does not apply to identity documentation.
When using a state driver’s license as a form of acceptable identification, a PHOTO IS REQUIRED. We cannot accept the temporary license issued during the renewal process unless your photo is printed on the document. If you have renewed your license and only have the paper copy without a photo, it can no longer be accepted unless you present your expired license at the same time.
REMEMBER, THE DEPENDENT ID CARD IS A PRIVILEGE CARD. At no time can a dependent receive an id card without proper identification or documentation.
To help us serve you better, please make sure you have everything you need prior to your visit.