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The mission of the MCB Camp Lejeune Regional Personnel Administration Center (RPAC) is to provide fast, friendly, and effective personnel administrative support and services to Commanders, Marines, and family members in order to ensure military personnel records and pay accounts are accurate and properly maintained, allowing the individual Marine to be prepared for worldwide deployment with the operating forces.

Expand List item 13523Collapse List item 13523  Customer Service

The Customer Service Section is here to provide individualized support for anything related to a change in marital status, the loss or gain of a dependent and all associated changes to pay, records and entitlements.

Useful Links:

Expand List item 13530Collapse List item 13530  Operations
Expand List item 13521Collapse List item 13521  Personnel Support Branch

Mission

The mission of the Personnel Support Branch is to provide Commanders, Marines, and families the ability to focus on their mission by providing timely, comprehensive, and considerate administrative support and customer service.

Where We Are

Located in Buildings 59 & 60 Molly Pitcher Drive Camp Lejeune, NC 28542

Links

Expand List item 13518Collapse List item 13518  Contact Us

910-451-6220

Click here to view the RPAC phone directory for additional points of contact.

Expand List item 13520Collapse List item 13520  Hours of Operation
Monday, Tuesday, Wednesday, Friday:
 7:30 a.m. - 4:30 p.m.
Thursday:
 7:30 a.m. - 1:00 p.m. (Closed for training after 1:00 p.m.)
Expand List item 13519Collapse List item 13519  Locations
Camp Lejeune Inbound:    Bldg. 60 1st Floor
Camp Lejeune Outbound:   Bldg. 60 2nd Floor
Camp Lejeune Customer Service:   Bldg. 59 1st Floor
Camp Lejeune Command Support:   Bldg. 6 1st Floor
Satellite Support Center - New River:   MCAS New River, Bldg AS120
Satellite Support Center - Cherry Point:   MCAS Cherry Point, Bldg 298
Satellite Support Center - Beaufort:   MCAS Beaufort, Bldg 601
Satellite Support Center - Albany:   MCLB Albany, Bldg 3500

 



 

Expand List item 13526Collapse List item 13526  Change in Marital Status

If you have had a change in marital status, please ensure you bring the following documents upon your visit:

  • Birth certificate(s) - to include spouse.
  • Marriage certificate
  • Divorce decree.
  • Custody agreement / Child support Agreement / Court Order
  • Adoption decree(s)
  • Death certificate(s)

If your spouse is a member of another military branch, bring his or her most recent LES.

Expand List item 13527Collapse List item 13527  Dependent Gain/Loss

Bring the following documents as applicable:

  • Birth certificate(s)
  • Custody agreement / Child support Agreement / Court Order
  • Adoption decree(s)
  • Death certificate(s)
Expand List item 13524Collapse List item 13524  Relocating Spouse

If your spouse relocates to your present duty station and you are receiving Family Separation Allowance (restricted), FSA-R, visit PAC Customer Service as soon as possible to stop a potential over payment.  

If you are unsure if you are receiving this entitlement, review your most recent leave and earning statement (LES). 

Expand List item 13525Collapse List item 13525  Vacating Government Quarters

If you move out of the barracks in conjunction with any changes to your marital status or number of dependents, you must bring a barracks vacancy letter from your command to ensure your discount meal rate (DMR) deduction stops.  DMR is the deduction from your basic allowance for sustenance for meals at government messing facilities.  

If more than 90 days have elapsed since you vacated government quarters, your barracks vacancy letter must be signed by your Commanding Officer.

Mission

The Inbound Section conducts interviews with Marines that PCS to and PCA within the greater Camp Lejeune area and satellite locations, and ensures the timely completion of all pay, entitlement, and personnel record audits and travel claim submissions. 

Questions? View the FAQ.

Expand List item 13511Collapse List item 13511  Checking In

Join audits are conducted starting at 0800, Mon-Fri at Building 60 Molly Pitcher Drive

Expand List item 13512Collapse List item 13512  Careerist PCS/PCA

If your gaining Command utilizes MOL Inbound Interview (IBI) for check-ins, please review the "IBI Member Handout" and "MOL Travel Voucher Information" document listed in useful links below.

If your gaining Command does not utilize IBI or you wish to be joined at our office, please bring the following documents:

  • Basic orders
  • Orders Endorsement 
  • Gaining command reporting endorsement
  • Port call (if coming from OCONUS)
  • Travel receipts (must have zero balance for hotel receipts) 
  • Orders to present unit
  • BAH Authorization Letter (Staff Sergeants without dependents)
  • Most recent service spouse LES (if service spouse is another military branch)
Expand List item 13513Collapse List item 13513  First Duty Station (Accession Join)

Please ensure you bring all of the following documents for your join audit and travel claim submission:

  • Copy of Boot Camp Orders
  • Copy of MCT/SOI Orders
  • Copy(ies) of Recruiter Assistance (PRASP) Orders, (if applicable)
  • Copy of MOS School Orders (if applicable)
  • Orders to present unit
  • Reporting endorsement to present unit (stamp/letter) 
  • Complete service record book (SRB)
  • Travel receipts (if applicable)
Expand List item 13514Collapse List item 13514  Reservist

Please ensure you bring all of the following documents for your join audit and travel claim submission:

  • Basic orders*
  • Signed MROWS orders.
  • Gaining command reporting endorsement
  • Port call (if coming from OCONUS)
  • Travel receipts 
  • BAH Authorization Letter (Staff Sergeants without dependents) 
Expand List item 13515Collapse List item 13515  If you gained/lost a dependent or have had a change in marital status.

Bring the following documents as applicable:

  • Birth certificate(s)
  • Marriage certificate
  • Divorce decree
  • Custody agreement / Child support Agreement / Court Order
  • Adoption decree(s)
  • Death certificate(s)

If your spouse is a member of another military branch, bring his or her most recent LES.

Expand List item 13516Collapse List item 13516  Resources

Mission

The mission of the Outbound Section is to ensure Marines and their families that PCS/PCA, Separate, or Retire transition seamlessly through considerate and timely administrative support.   

To aid you in your outbound process please take advantage of the How To Guides and Useful Links below. There you will find instructions, best practices, and documents that will guide you through your process. We encourage you to liaison with us any time at either our main office on Camp Lejeune or one of our Satellite Support Centers located on Air Stations New River, Cherry Point, and Beaufort. We look forward to serving you and your family.

Located in the second floor of building 60 (Camp Lejeune)


Important Notice

***MARADMIN 307/16 mandates the use of the Outbound Interview (OBI) Module within MOL for Marines that are separating/retiring from the Marine Corps***

 

About

The mission of the MCB Camp Lejeune Regional Personnel Administration Center (RPAC) is to provide fast, friendly, and effective personnel administrative support and services to Commanders, Marines, and family members in order to ensure military personnel records and pay accounts are accurate and properly maintained, allowing the individual Marine to be prepared for worldwide deployment with the operating forces.

Expand List item 13523Collapse List item 13523  Customer Service

The Customer Service Section is here to provide individualized support for anything related to a change in marital status, the loss or gain of a dependent and all associated changes to pay, records and entitlements.

Useful Links:

Expand List item 13530Collapse List item 13530  Operations
Expand List item 13521Collapse List item 13521  Personnel Support Branch

Mission

The mission of the Personnel Support Branch is to provide Commanders, Marines, and families the ability to focus on their mission by providing timely, comprehensive, and considerate administrative support and customer service.

Where We Are

Located in Buildings 59 & 60 Molly Pitcher Drive Camp Lejeune, NC 28542

Links

Contact RPAC

Expand List item 13518Collapse List item 13518  Contact Us

910-451-6220

Click here to view the RPAC phone directory for additional points of contact.

Expand List item 13520Collapse List item 13520  Hours of Operation
Monday, Tuesday, Wednesday, Friday:
 7:30 a.m. - 4:30 p.m.
Thursday:
 7:30 a.m. - 1:00 p.m. (Closed for training after 1:00 p.m.)
Expand List item 13519Collapse List item 13519  Locations
Camp Lejeune Inbound:    Bldg. 60 1st Floor
Camp Lejeune Outbound:   Bldg. 60 2nd Floor
Camp Lejeune Customer Service:   Bldg. 59 1st Floor
Camp Lejeune Command Support:   Bldg. 6 1st Floor
Satellite Support Center - New River:   MCAS New River, Bldg AS120
Satellite Support Center - Cherry Point:   MCAS Cherry Point, Bldg 298
Satellite Support Center - Beaufort:   MCAS Beaufort, Bldg 601
Satellite Support Center - Albany:   MCLB Albany, Bldg 3500

 



 

Personnel Support Branch

Mission

The Inbound Section conducts interviews with Marines that PCS to and PCA within the greater Camp Lejeune area and satellite locations, and ensures the timely completion of all pay, entitlement, and personnel record audits and travel claim submissions. 

Questions? View the FAQ.

Expand List item 13511Collapse List item 13511  Checking In

Join audits are conducted starting at 0800, Mon-Fri at Building 60 Molly Pitcher Drive

Expand List item 13512Collapse List item 13512  Careerist PCS/PCA

If your gaining Command utilizes MOL Inbound Interview (IBI) for check-ins, please review the "IBI Member Handout" and "MOL Travel Voucher Information" document listed in useful links below.

If your gaining Command does not utilize IBI or you wish to be joined at our office, please bring the following documents:

  • Basic orders
  • Orders Endorsement 
  • Gaining command reporting endorsement
  • Port call (if coming from OCONUS)
  • Travel receipts (must have zero balance for hotel receipts) 
  • Orders to present unit
  • BAH Authorization Letter (Staff Sergeants without dependents)
  • Most recent service spouse LES (if service spouse is another military branch)
Expand List item 13513Collapse List item 13513  First Duty Station (Accession Join)

Please ensure you bring all of the following documents for your join audit and travel claim submission:

  • Copy of Boot Camp Orders
  • Copy of MCT/SOI Orders
  • Copy(ies) of Recruiter Assistance (PRASP) Orders, (if applicable)
  • Copy of MOS School Orders (if applicable)
  • Orders to present unit
  • Reporting endorsement to present unit (stamp/letter) 
  • Complete service record book (SRB)
  • Travel receipts (if applicable)
Expand List item 13514Collapse List item 13514  Reservist

Please ensure you bring all of the following documents for your join audit and travel claim submission:

  • Basic orders*
  • Signed MROWS orders.
  • Gaining command reporting endorsement
  • Port call (if coming from OCONUS)
  • Travel receipts 
  • BAH Authorization Letter (Staff Sergeants without dependents) 
Expand List item 13515Collapse List item 13515  If you gained/lost a dependent or have had a change in marital status.

Bring the following documents as applicable:

  • Birth certificate(s)
  • Marriage certificate
  • Divorce decree
  • Custody agreement / Child support Agreement / Court Order
  • Adoption decree(s)
  • Death certificate(s)

If your spouse is a member of another military branch, bring his or her most recent LES.

Expand List item 13516Collapse List item 13516  Resources

Common Issues

Expand List item 13526Collapse List item 13526  Change in Marital Status

If you have had a change in marital status, please ensure you bring the following documents upon your visit:

  • Birth certificate(s) - to include spouse.
  • Marriage certificate
  • Divorce decree.
  • Custody agreement / Child support Agreement / Court Order
  • Adoption decree(s)
  • Death certificate(s)

If your spouse is a member of another military branch, bring his or her most recent LES.

Expand List item 13527Collapse List item 13527  Dependent Gain/Loss

Bring the following documents as applicable:

  • Birth certificate(s)
  • Custody agreement / Child support Agreement / Court Order
  • Adoption decree(s)
  • Death certificate(s)
Expand List item 13524Collapse List item 13524  Relocating Spouse

If your spouse relocates to your present duty station and you are receiving Family Separation Allowance (restricted), FSA-R, visit PAC Customer Service as soon as possible to stop a potential over payment.  

If you are unsure if you are receiving this entitlement, review your most recent leave and earning statement (LES). 

Expand List item 13525Collapse List item 13525  Vacating Government Quarters

If you move out of the barracks in conjunction with any changes to your marital status or number of dependents, you must bring a barracks vacancy letter from your command to ensure your discount meal rate (DMR) deduction stops.  DMR is the deduction from your basic allowance for sustenance for meals at government messing facilities.  

If more than 90 days have elapsed since you vacated government quarters, your barracks vacancy letter must be signed by your Commanding Officer.

Outbound Personnel

Mission

The mission of the Outbound Section is to ensure Marines and their families that PCS/PCA, Separate, or Retire transition seamlessly through considerate and timely administrative support.   

To aid you in your outbound process please take advantage of the How To Guides and Useful Links below. There you will find instructions, best practices, and documents that will guide you through your process. We encourage you to liaison with us any time at either our main office on Camp Lejeune or one of our Satellite Support Centers located on Air Stations New River, Cherry Point, and Beaufort. We look forward to serving you and your family.

Located in the second floor of building 60 (Camp Lejeune)


Important Notice

***MARADMIN 307/16 mandates the use of the Outbound Interview (OBI) Module within MOL for Marines that are separating/retiring from the Marine Corps***