Marines

Unit HomeIPAC

Installation Personnel Administration Center

     

    Announcements

    Public Notice: Out of concern for the safety of installation personnel and families during an increase in COVID-19 cases, the IPAC will no longer have a customer waiting area inside of the building. We ask that when you arrive, you place your name and telephone number in the log book and wait in your vehicle, you will be called in the order that you arrive in.  Additionally, please refrain from bringing a spouse or child with you when you visit the IPAC to minimize exposure and to reduce the need for contact tracing in the event of a COVID positive case. Face coverings are required and social distancing measures will be enforced.

     

    The Installation Personnel Administration Center has returned to normal hours of operation, effective May 4, 2020.

    Monday: 7:00 a.m. to 5:00 p.m.
    Tuesday: 7:00 a.m. to 5:00 p.m.
    Wednesday: 7:00 a.m. to 5:00 p.m.
    Thursday: 7:00 a.m. to 1:00 p.m.
    Friday: 7:00 a.m. to 5:00 p.m.

    We continue to encourage commands to maximize the use of EPARs within MOL as this will help us continue to serve the Marines while following current guidelines. Those administrative matters that cannot be performed through E-PARs, will continue to be performed during the above stated times.

    For the latest information, check out the Sept. 2020 edition of the IPAC newsletter by clicking the following link.

     

     

    Installation Personnel Administration Center (IPAC)

    Welcome to the MCB Camp Lejeune IPAC

    The Mission of the MCB Camp Lejeune Installation Personnel Administration Center is to provide fast, friendly, and effective personnel administrative support and services to Commanders, Marines, and family members in order to ensure military personnel records and pay accounts are accurate and properly maintained in order to prepare the individual for worldwide deployment with the operating forces.

    As the IPAC Director, MCB Camp Lejeune, I understand the importance of meeting your administrative needs. My staff will make every effort to ensure your requirements are handled professionally with all the courtesy you deserve as a valued member of the Marine Corps family. On this web site, you will find information to assist in all administrative areas. If you have any questions that the website does not answer, please feel free to contact the appropriate member of my staff listed in the contact us page. It’s not feasible to cover every possibility in this website as entitlements and policies are constantly changing. So when in doubt, please contact our office for validation. Please view the links to the right to choose the section you may need help with.

    I encourage you, if possible to stop by the IPAC with any required assistance. 

    Sincerely,
    Director, Installation Personnel Administration Center MCB Camp Lejeune, NC 28546

     

     

    Inbound Branch - Bldg. 60

    Mission: To conduct an interview with all Marines that PCS/PCA into the Camp Lejeune area which includes; all pay related entitlements, audit of personnel records, and travel claim. Also, the auditors will check entries from previous commands that failed to properly process in order to take necessary action.

    1st Stage: 910-450-7555 or 910-451-3058

    2nd Stage: 910-451-1222 or 910-451-4400 

    Active Duty Checking In:

    All Personnel reporting under PCS Orders are required to report to their unit prior the IPAC Inbound Branch, building 60 prior to reporting in the uniform of the day (SOI students as stated on the JRRRC web site). Checking in with the Inbound Branch immediately after reporting to the gaining unit will expedite the new join process and ensure that personnel receive their appropriate allowances/entitlements in a timely manner to include travel settlements. The join process will consist of updating all personnel records and completing travel claim. All personnel on funded PCS Orders must submit a travel claim to IPAC within 5 days of checking in accordance with Joint Travel Regulations. Personnel are required to have the following documents to complete travel claim.

    - The basic orders with appropriation data
    - Original order endorsement
    - Reporting endorsement
    - All commercial lodging receipts must have a zero out balance
    - Flight Itinerary (Include dependents if applicable)
    - Port Call/DMO endorsement or Circuitous Travel Authorization (overseas only)
    - Receipts for expenses over $75

    All personnel arriving under PCA Orders (from off station) are required to check into their gaining command prior to reporting to the IPAC Inbound Branch, building 60 (1st deck) in the uniform of the day. The off station PCA’s are as follows; MARSOC, Camp Geiger, Courthouse Bay, Cherry Point, and Camp Johnson. Personnel executing PCA orders between two units aboard Camp Lejeune will report to the Outbound Branch, building 60 (2nd deck).

    Checking in on Weekends and Holidays:

    All Personnel reporting under PCS Orders after normal hours will report to the JRRRC, building 59, room 213 for further instruction.

    Reservists checking in:

    Individual Mobilization Augmentees (IMAs). Reserve Marines ordered to MCC “061” as their primary unit with the intent of deploying OCONUS with an active duty unit/RUC aboard Camp Lejeune unit will report to the Deployment Processing Command S-1 in building 313, 1st floor, on H Street.

    Active Duty Operational Support (ADOS) & PCS. Reserve Marines ordered directly to an active duty unit/RUC aboard Camp Lejeune for ADOS/PCS will report to the IPAC Inbound branch, building 60 for processing.

     

     

    Outbound Branch - Bldg. 60

    Mission: To provide administrative support to commanders, Marines, and family members assigned to Marine Corps Base Camp Lejeune and II MEF commands that are separating, retiring or executing a PCS/PCA in order to ensure Marines are administratively prepared for their transition.

    Separations: 910-451-2058

    Retirements: 910-451-3040

    Orders Front Desk: 910-450-9389

    Overseas Orders: 910-450-9546

    Permanent Change of Station: 910-450-7307

    Permanent Change of Assignment: 910-450-9553

    W95 Separations:
    Marines arriving at Camp Lejeune from overseas to separate are required to check in to the IPAC Retirements Section (Bldg 60, Room 242) during working hours to complete the join process as well as to begin the separations process.  After working hours or on weekends Marines are required to check-in with the JRRC in Bldg 59, then report to the Retirements Section at 0730 the next available work day.  Once your join audit is complete, you will be directed to the Separations Section to begin your separations processing.

    What to expect while separating:
    - Marines are to arrive to Camp Lejeune no less than 10 days prior to their requested departure date.
    - Upon reporting to the Retirements Section, you will complete a join audit and complete a separations audit that will allow the Separations Section to start the process.
    - Single and non-accompanied Marines will reside in the barracks while at Camp Lejeune.  SNCOs and Officer will reside in the appropriate billeting facility.  (Do not make lodging arrangements out in town without a valid non-availability statement from Camp Lejeune Billeting.)
    - Transportation around Camp Lejeune is the responsibility of the Marine.
    - Family members traveling with Marines from overseas locations is not encouraged.  Temporary family lodging is sparse and as this is only a temporary stop, dependents are highly encouraged to fly from the overseas location directly to their final destination.

    Your Planned Departure Date from Camp Lejeune will be determined by:
    - Amount of PTAD if authorized/eligible with separation.
    - Amount of leave available.  Requests over 60 days of leave require prior approval by HQMC.
    - Marines with more than 60 days whose terminal leave will cross the fiscal year will need to have prior approval of Saved Leave Accrual (SLA).
    - IPAC Separations Section requires 10 days from joining to complete the separations process.
    - Failure to complete TRS or other requirements at your overseas command could result in a delay to your departure from Camp Lejeune as well.

    What do I bring to the Separations Audit?
    - PCS Orders
    - Reporting Endorsement
    - Approved Terminal Leave Request from previous unit (if not listed in orders)
    - Medical/Dental Records with Final Physical (DD Forms 2807, 2808, and 2967)
    - STR Form (DD Form 2963)
    - TRS Form w/Capstone (DD Form 2648)
    - Signed Career Planner Interview
    - RELM (if applicable)
    - RE Code Page 11 (if applicable)

    ADSEP Marines ensure you have in your possession: 
    - ADSEP Notification
    - Acknowledgement of Rights
    - 12 month Promotion Restriction page 11.

    What can I do to expedite the separation process?
    - Prior to separations audit review your record in MOL and ensure it is accurate.
    - Prior to PCSing go into your Outbound Interview (OBI) in MOL and update your information.
    - If taking Terminal leave ensure it’s on your PCS orders, if not have a signed request form.
    - Inform the Separation Section of any changes that may occur after your separations audit.

    After completing the Separations Audit the Separations Section will:
    - Create your DMO Endorsement. (Required to check out of the ID Card Center and Disbursing Travel)
    - Create your Separation Orders
    - Create your DD Form 214

    The following documents must be turned in to the Separations Section prior to departure:
    - IPAC Check-out sheet
    - Battalion Check-out sheet

     

     

    Unit Deployment Branch - Bldg. 6

    Mission: To provide timely and accurate administrative processing, support, and guidance in all areas encompassing the deployment and redeployment of units or personnel aboard Marine Corps Base Camp Lejeune in support of II Marine Expeditionary Force (II MEF) operational requirements. 

    Units anticipating deployment are highly encouraged to contact the Unit Deployment Branch 90 days prior to deployment in order to make sure that they understand the policies, procedures, and best practices to ensure that their deployment goes smoothly as well as to open clear lines of communication between the supported units and those that support them.

    Pre-Deployment Section: 910-451-6258
    Post-Deployment Section: 910-449-9954

     

     

    Customer Service Branch - Bldg. 6

    Mission: To provide courteous, timely, and responsive administrative service to Marines and family members.  This includes conducting administrative audits, handling pay and entitlement matters, and updating dependency status. Customer Service consists of two sections:

    Dependency Section 
    910-451-6901 or 910-451-6212

    Documents required for marriages:
    - Marriage Certificate.
    - Spouse Birth Certificate.
    - Previous Divorce Decrees, if applicable.
    - Vacancy letter from the barracks, if applicable.
    - Prior DD214 for spouse's military service, if applicable.
    - Please have a Power of Attorney if service member is unavailable.

    Documents required for divorces:
    - Divorce Decree.
    - BAH without dependents approval, if applicable.

    Documents required for adding children of a marriage:
     - Child’s Birth Certificate.

    Documents required for adding Children Born Out of Wedlock:
    - Child’s Birth Certificate or court order assigning the member as the father.
    - Child Born out of Wedlock Form (DD 137-4).
    - Proof of financial support.

    Pay Section 
    910-449-9956 or 910-451-6909

    Pay Discrepancies
    - Any pay discrepancies should first be addressed at the unit S-1.
    - Bring your Leave and Earnings Statement (LES) if available with identified pay discrepancy.
    - Marines are available to address walk-in inquiries concerning pay issues.

    Receiving Commuted Rations (COMRATS)
    - In order to stop the discount meal rate deduction, Marines must be authorized to mess separately by their unit commander on a NAVMC 10522.

    Allotments
    - Allotments can be started, stopped, and changed on the MyPay website https://mypay.dfas.mil/.
    - If there are issues completing the allotment on MyPay, the Pay Section can assist with a completed allotment authorization DD Form 2558.

    Changing Your State of Legal Residence
    - Completed DD Form 2058 with appropriate source documentation as outlined on the form.

    Hours of Operation:
    ​The Customer Service Branch in Building 6 is open Monday through Friday from 0700-1730 and closed on weekends and federal holidays.

     

     

    Command Support Branch - Bldg. 6

    Mission:  To provide responsive, specialized support in matters pertaining to legal, promotions, OMPF, and awards in order to update MCTFS personnel records immediately after a reportable event happens.  Command Support Branch consists of three sections:

        a. Legal. This section processes and reports the following legal-related entries; NJPs, courts-martials, civilian and military confinement, UA and desertion, punitive discharges, and appellate leave.

        b. Promotion, Training & Awards. This section facilitates proper MCTFS adjustments of promotion and award related matters and makes corrections to unit level mistakes in MOL and MCTIMS reporting including education and training.

        c. TAD/DTS Tier II Help Desk. The DTS Tier II Helpdesk is dedicated to assisting units facilitate their local DTS travel program. Additionally, the TAD section is dedicated to MCTFS reporting of all known travel approved in DTS.

    For assistance in TAD pertaining to Individuals Augments or Unit Deployments contact the Unit Deployment Branch.

    Legal Section: 910-449-9950
    Promotion, Training and Awards Section: 910-451-6208
    TAD/DTS Tier II Help Desk Section: 910-451-9949