Family Housing Division

 

Family Housing Division

Marine Corps Base Camp Lejeune

Camp Lejeune, N.C.
FAQ / Forms / Pets (Prohibited Breeds)

For questions and answers related to a specific topic, please choose from one of the following categories:

 

I. General Questions V. Assignment / Referral / Vacating Questions
II. Public Private Venture Questions VI. Moving Questions
III. Lease Questions VII. Facilities / Amenities / Pet Questions
IV. BAH / Payroll / Deposit Questions VIII. Rehab & Maintenance Questions

 

I. General Questions

Q: IF I SEND AN ADVANCE APPLICATION, AM I AUTOMATICALLY ON THE WAITING LIST?

A: NO.  You are placed on the "inbound" waitlist until you have physically checked in to your command.  Your application is held in a pending/inbound status until you have reported in.  Once you have checked in with your command, you must report to the housing office within 30 days to maintain your control date.  The control date is normally the date of detachment from the last permanent duty station.  If the date you check in to the housing office is more than 30 days of your report date, you will go on the wait list on the date you check in to the housing office.

Q: WHERE MAY I READ HOUSING RULES AND REGULATIONS?

A: They are located on the Atlantic Marine Corps Communities (AMCC) website under "Resident Forms".  Click on "Download Resident Guide" or "Download FAQ".

Q: HOW DO I DISPOSE OF LEFTOVER HOUSEHOLD HAZARDOUS WASTE LIKE PAINT, MOTOR OIL OR PESTICIDES?

A: MCB Camp Lejeune's Environmental Management Division has established a Household Hazardous Material (HHM) Collection Program for active duty military personnel & dependents residing in Base housing units.

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II. Public Private Venture Questions

Q: WHY PPV IN THE FIRST PLACE?

A: The shrinking housing budget, coupled with aging units and maintenance backlog, made it difficult for the Navy/Marine Corps to provide quality housing to service members.  The public private partnership makes it possible for the Navy/Marine Corps to renovate and construct military housing quickly and economically.

Q: WHO IS GOING TO OVERSEE THE PARTNER?

A: Oversight of the partner will occur on several levels, including Headquarters, Marine Corps, Naval Facilities Engineering Command, and daily interaction with MCB Camp Lejeune Family Housing Division staff.

Q: WHAT RECOURSE WILL MILITARY OCCUPYING PPV HOUSING HAVE IF THE PROPERTY MANAGER DOES NOT RESPOND TO SERVICE NEEDS?

A: Personnel at the Family Housing Division will continue to be available to occupants of PPV housing.  Annual resident surveys will be conducted with results submitted to the Base.

Q: WHO WILL ENFORCE THE RULES UNDER PPV?

A: Both PPV Partners and Government Staff will enforce all rules and regulations.

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III. Lease Questions

Q: WHY DO I HAVE TO SIGN A LEASE?

A: The PPV is private housing and a lease is required as is the case when renting in the private sector.  Every resident will sign a 12-month lease.

Q: MY SPOUSE IS CURRENTLY DEPLOYED.  WHAT KIND OF POWER OF ATTORNEY DO I NEED TO SIGN THE LEASE?

A: Information and downloadable forms are provided by the MCB Camp Lejeune Staff Judge Advocate at: http://go.usa.gov/YNte.

Q: IS IT NECESSARY TO RENEW A LEASE AFTER THE INITIAL 12-MONTH LEASE?

A: If written notice to vacate is not given at the end of the original 12-month lease, it becomes automatically renewed on a month-to-month basis.

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IV. BAH / Payroll / Deposit Questions

Q: WHO WILL RESOLVE PAY ISSUES?

A: The Family Housing Division, along with the service member's command, will assume responsibility to resolve pay account problems.  Immediately notify the Family Housing Division if you have a pay problem related to your Basic Allowance for Housing (BAH) (910) 450-1628 X #259.

Q: WILL I BE PAYING A DIFFERENT AMOUNT FOR THE SAME SIZE HOUSE THAN A NEIGHBOR WHO IS A DIFFERENT PAY GRADE/RATE?

A: Yes.  Rental charges are based upon the service member’s BAH, regardless of the size or style of home.

Q: IF BOTH SPOUSES ARE SERVICE MEMBERS, DO THEY BOTH "FORFEIT" THEIR BAH IN PPV HOUSING?

A: No, PPV takes the higher of the two service members' BAH. 

Q: WHAT WILL BE MY RESPONSIBILITY IN PAYING THE RENT?

A: Presently, BAH is forfeited when assigned to housing units.  Increases to BAH are automatic for Marines.  Service members of the other branches of the armed forces must inform the privatized partner of an increase of BAH due to regular pay raise or promotion.  The lease is written to automatically adjust for increases in BAH without issuance of a new lease.

Q: WILL THERE BE INCREASES IN THE RENT?

A: Rent will be based upon the BAH rate.  As the BAH rate adjusts, the rent will also adjust.  Adjustments in BAH rates usually occur once a year in January.

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V. Assignment / Referral / Vacating Questions 

Q: IF WE GET IMMEDIATE ORDERS, CAN WE MOVE OUT WITHOUT 30 DAYS NOTICE?

A: Yes.  The standard military clause permits early exit without penalty.  Please see your Community Manager immediately upon notification of short-notice PCS Orders (PCSO).

Q: HOW DOES THE WAITING LIST PROCESS WORK?

A: You will be put on an appropriate waiting list based on the date of detachment from your previous command.  The MHO will maintain the waiting list based upon your eligibility requirements.

Q: IF I SEND AN ADVANCE APPLICATION, AM I AUTOMATICALLY ON THE WAITING LIST?

A: No.  You are placed on the “inbound” list until you have physically checked in to your command.  You must physically check in to the MHO in Tarawa Terrace or the Satellite Office in Bldg 60 of the Joint Reception Center to activate your application.

Q: CAN MY NAME BE BUMPED DOWN THE WAITING LIST?

A: Yes, if other applicants with earlier control dates apply for housing, or a family is given priority. 

Q: CAN MY APPLICATION BE CANCELLED?

A: Yes, if we cannot find you.  Keep your contact information up-to-date.

Q: IF I AM IN A LEASE, CAN I APPLY FOR HOUSING?

A: Yes.  You may apply for housing and then request your application be placed inactive for the period of the lease.

Q: WHAT IS THE INACTIVE WAITING LIST?

A: If you will not be able to accept housing for a certain period of time, you may want to place your application inactive.  This means your name will be removed from the active waiting list and held in a separate file until the end of the period specified.  This will not change your control date.

Q: WHAT IS THE RANK STRUCTURE OF PPV UNITS?

A: Areas are designated for Enlisted (E1-E5), SNCOs (E6-E9), and Officers.

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VI. Moving Questions

Q: CAN I MOVE TO A NEW HOME FROM MY OLD HOME?

A: If you are adequately housed based upon your rank and family size, generally you will not be authorized to relocate in to a new home once your current lease expires.  An Administrative Action Form (AA-Form) forwarded up through the service member's Chain of Command is required.  Please speak to your Community Manager if you would like to discuss relocation concerns.

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VII. Facility / Amenities / Pet Questions

Q: CAN WE HAVE PETS IN THE HOME?

A: Yes.  Standard base provisions for pet ownership apply per MCO 11000.22, Chapter 3, "Domestic Animal Control" and MCIEAST-MCB CAMLEJ 10570.1, Domestic Animal Control.

Q: CAN I KEEP MY PROHIBITED PET IF I LIVE ON BASE?

A: No.  Contact Domestic Animal Control for additional information. 

Q: ARE THERE SPECIAL CONSTRUCTION REQUIREMENTS FOR FAMILY MEMBERS WITH PHYSICAL DISABILITIES?

A: The PPV Partners comply with the Americans with Disabilities Act (ADA).  A percentage of the new/replacement units will be handicap accessible.  Please advise the MHO if you require any accommodations in accordance with the ADA. 

Q: CAN WE HAVE DAYCARE IN THE HOME?

A: Yes.  Standard Base provisions for in-home daycare apply.

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VIII. Rehab & Maintenance Questions

Q: WHO IS CALLED FOR HOUSING MAINTENANCE UNDER PPV?

A: The property manager of PPV housing will respond to service calls.  AMCC residents call Toll Free 1-877-509-2424. Heroes Manor residents call Toll Free 1-888-578-4141.

Q: IF MAINTENANCE ISN'T SATISFACTORY, WHOM DO WE TELL TO ADDRESS THE ISSUE?

A: Please notify both the PPV Community Management Office and the Military Housing Office.  The Military Housing Office will mediate, if required.

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